The crisis !
Airlines and shipping are facing a wave of complaints from passengers demanding money for trips that were not made during the state of emergency. Several websites already collect complaints from passengers to whom the amount of the tickets is not returned.
Generally, airlines offer their customers a voucher for the travel amount that can be used on another ticket throughout this year and, for some, extend it to all of 2021. Which does not everyone likes it, many wanting to be fully reimbursed.
The airlines operating between the Balearic Islands and the peninsula, for their part, increased the price of flights during this coronavirus crisis to almost 40%.
This situation has given rise to complaints from residents who must use these lines for valid and / or professional reasons. as well as in the event of force majeure from Palma to Madrid, Barcelona and Valencia.